client contacts were made with vulnerable, elderly, disabled or isolated clients at surgeries or home visits
was secured in previously unclaimed, enhanced or reinstated benefits and associated payments, of which
was secured for clients with disabilities and long term health issues
CLIENT CONTACTS
clients were represented at review and tribunal
that is a 95.1% success rate
of clients who approached HARC received support – those we couldn’t support were referred to more appropriate agencies
IN COMPARISON IT COST JUST
For Harc to provide an extensive range of advice and representation services comprising face to face advice, telephone and email advice, secondary advice to professional colleagues, outreach surgeries, home visits, complex caseloads, advocacy and tribunal work
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